Insights to Performance Excellence 2009 2010

Filename: insights-to-performance-excellence-2009-2010.pdf
ISBN: 9780873897556
Release Date: 2009-01-01
Number of pages: 364
Author: Mark L. Blazey
Publisher: ASQ Quality Press

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Insights to Performance Excellence 2013 2014

Filename: insights-to-performance-excellence-2013-2014.pdf
ISBN: 9780873898515
Release Date: 2013-03-20
Number of pages: 362
Author: Mark L. Blazey
Publisher: ASQ Quality Press

Download and read online Insights to Performance Excellence 2013 2014 in PDF and EPUB This book helps leaders, performance excellence examiners, and organization-improvement practitioners to understand the 2013–2014 Baldrige Criteria and the linkages and relationships among the Items. Seven types of information are provided in this book for each of the Items in Categories 1 through 6: 1. The actual language of each Item, including Notes. 2. A plain-English explanation of the requirements of each Item with some suggestions about the rationale for the Item and ways to meet key requirements. 3. A table showing the similar requirements of the Criteria presented only once at the scoring level where the requirement first appears. 4. A summary of the requirements of each Item in flowchart form. 5. The key linkages between each Item and the other Items. 6. An explanation of some potential adverse consequences that an organization might face if it fails to implement processes required by each Item. 7. Examples of effective and ineffective practices that some organizations have developed and followed consistent with the requirements of the Item. Features of this 2013–2014 edition include: · New information on the Baldrige 2013–2014 Criteria for Performance Excellence to help effective leaders focus on priority opportunities for improvement and better understand the role they must play in refining their management systems and processes. · The CD-ROM included with this book has been modified to bring templates and related analyses up to date with the changes in the Criteria. · A section on the CD-ROM provides a comprehensive Application Development Template for Education and Health Care organizations, as well as for Business and Nonprofit organizations. · Scoring Calibration Guidelines that combine the Baldrige Criteria and Scoring Guidelines are also provided on the CD- ROM for Education, Health Care, and Business/Nonprofit organizations. Reading Insights to Performance Excellence 2013–2014: Understanding the Integrated Management System and the Baldrige Criteria will strengthen your understanding of the Criteria and provide insight on analyzing your organization, improving performance, and applying for the award.

The Executive Guide to Understanding and Implementing the Baldrige Criteria

Filename: the-executive-guide-to-understanding-and-implementing-the-baldrige-criteria.pdf
ISBN: 087389717X
Release Date: 2007
Number of pages: 120
Author: Denis Leonard
Publisher: ASQ Quality Press

Download and read online The Executive Guide to Understanding and Implementing the Baldrige Criteria in PDF and EPUB This book provides a guide to the Baldridge Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local quality award organizations will particularly benefit from this book by providing it as a resource to their examiners and to companies wanting to become involved in the Baldridge award process. Companies that have internal quality awards or self-assessments will also find this to be an invaluable resource. The Executive Guide to Understanding and Implementing the Baldridge Criteria can also be used as a guide or reference during training courses such as self-assessment and award application writing workshops, continuing education classes, or colleges and universities with business courses that focus on or discuss the Baldridge Criteria. Portions of this book are based on research from a nationwide Delphi study group assembled for the purpose of evaluating the benefits, considerations, and disadvantages of implementing the Baldridge model. This research effort evaluated the steps involved in adoption and implementing the Baldridge Criteria, So that this book is a complete guide to the Baldridge Criteria, the authors have provided the criteria, outline, and values in appendices for the reader's convenience.

Insights to Performance Excellence

Filename: insights-to-performance-excellence.pdf
ISBN: 0873894618
Release Date: 1999
Number of pages: 308
Author: Mark L. Blazey

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Charting Your Course

Filename: charting-your-course.pdf
ISBN: 0873896076
Release Date: 2004
Number of pages: 162
Author: John G. Conyers
Publisher: Asq Press

Download and read online Charting Your Course in PDF and EPUB Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Community Consolidated School District 15 of Palatine, Illinois. the book shares the story of the school districtes journey toward continuous improvement as they followed the Baldrige Award Criteria. the authors share both the good and the bad results encountered along the way, allowing the reader to learn from his experiences. the book will help other schools answer the many questions that will inevitably come up as they begin to follow the Baldrige criteria, and will help them avoid making some of the same mistakes. PRAISE FOR CHARTING YOUR COURSEA case study of the only school district in the state of Illinois to earn the top quality award from the Lincoln Foundation for Business Excellence. Charting Your Course is must reading for superintendents and principals who are serious about achieving organizational excellence. In this straightforward account of a school district seriously embracing the Malcolm Baldrige criteria, the authors detail what worked and what went awry, and offer concrete suggestions on avoiding some of their mistakes. - Dr. Paul D. Houston, Executive Director American Association of School Administrators.

Profiles in Performance

Filename: profiles-in-performance.pdf
ISBN: 0470570113
Release Date: 2009-10-09
Number of pages: 192
Author: Howard Dresner
Publisher: John Wiley & Sons

Download and read online Profiles in Performance in PDF and EPUB Too many organizations invest in performance management and business intelligence projects, without first establishing the needed conditions to ensure success. But the organizations that lay the groundwork for effective change first reap the benefits. In Profiles in Performance: Business Intelligence Journeys and the Road Map for Change, Howard Dresner (author of The Performance Management Revolution) worked with several extraordinary organizations to understand their thriving "performance-directed culture." In doing so, he developed a unique maturity model-which served as both a filter to select candidates and as a lens to examine accomplishments. Interviews with people from all sides of the organization: business users, finance, senior management and the IT department Provides a complete picture of their progress from inception to current state The models, analyses and real world accounts from these cases will be an invaluable resource to any organization hoping to improve or initiate their own performance-directed culture.

Chasing Stars

Filename: chasing-stars.pdf
ISBN: 9781400834389
Release Date: 2010-04-19
Number of pages: 504
Author: Boris Groysberg
Publisher: Princeton University Press

Download and read online Chasing Stars in PDF and EPUB It is taken for granted in the knowledge economy that companies must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. But Boris Groysberg shows what an uncertain and disastrous practice this can be. After examining the careers of more than a thousand star analysts at Wall Street investment banks, and conducting more than two hundred frank interviews, Groysberg comes to a striking conclusion: star analysts who change firms suffer an immediate and lasting decline in performance. Their earlier excellence appears to have depended heavily on their former firms' general and proprietary resources, organizational cultures, networks, and colleagues. There are a few exceptions, such as stars who move with their teams and stars who switch to better firms. Female stars also perform better after changing jobs than their male counterparts do. But most stars who switch firms turn out to be meteors, quickly losing luster in their new settings. Groysberg also explores how some Wall Street research departments are successfully growing, retaining, and deploying their own stars. Finally, the book examines how its findings apply to many other occupations, from general managers to football players. Chasing Stars offers profound insights into the fundamental nature of outstanding performance. It also offers practical guidance to individuals on how to manage their careers strategically, and to companies on how to identify, develop, and keep talent.

Scaling Up Excellence

Filename: scaling-up-excellence.pdf
ISBN: 9780385347037
Release Date: 2014-02-04
Number of pages: 368
Author: Robert I. Sutton
Publisher: Crown Business

Download and read online Scaling Up Excellence in PDF and EPUB Amazon Best Books of the Year list, Business & Investing 10 Best Business Books of 2014 Financial Times - The Pick of 2014's Management Books The Globe & Mail’s list of 5 Best Business Books in 2014 Library Journal’s list of 5 Best Business Books in 2014 In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries – including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between “Buddhism” versus “Catholicism” -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field. From the Hardcover edition.

Simply the Best

Filename: simply-the-best.pdf
ISBN: 1894974247
Release Date: 2007
Number of pages: 181
Author: Mike Johnston
Publisher: Heritage House Publishing Co

Download and read online Simply the Best in PDF and EPUB In the game of life, as in professional sports, some players have that winning edge that takes them to the top. In SIMPLY THE BEST, coach Mike Johnston and NHL veteran Ryan Walter talk to 10 of hockey's top players to discover the key factors behind their winning performances. Interviewees include Calgary Flames' captain Jarome Iginla, prospective Hall-of-Famer Joe Sakic, Norris Trophy winner Scott Niedermayer, former Canucks captain Trevor Linden, and the Canadian Women's National Team's Hayley Wickenheiser and now-retired Cassie Campbell. A book for hockey fans, active sports coaches and anyone pursuing excellence, individually or as part of a team.

Journal Keeping

Filename: journal-keeping.pdf
ISBN: 9781579222161
Release Date: 2009
Number of pages: 266
Author: Dannelle D. Stevens
Publisher: Stylus Publishing, LLC.

Download and read online Journal Keeping in PDF and EPUB This book is written by the authors of the acclaimed ""Introduction to Rubrics"". It has sold over 3,000 in 12 months. There is a major growth of interest in keeping journals or diaries for personal reflection and growth; and as a teaching tool. It will appeal to college faculty, administrators and teachers. One of the most powerful ways to learn, reflect and make sense of our lives is through journal keeping. This book presents the potential uses and benefits of journals for personal and professional development - particularly for those in academic life; and demonstrates journals' potential to foster college students' learning, fluency and voice, and creative thinking. In professional life, a journal helps to organize, prioritize and address the many expectations of a faculty member's or administrator's roles. Journals are effective for developing time management skills, building problem-solving skills, fostering insight, and decreasing stress. Both writing and rereading journal entries allow the journal keeper to document thinking; to track changes and review observations; and to examine assumptions and so gain fresh perspectives and insights over past events. The authors present the background to help readers make an informed decision about the value of journals and to determine whether journals will fit appropriately with their teaching objectives or help manage their personal and professional lives. They offer insights and advice on selecting the format or formats and techniques most appropriate for the reader's purposes.

Beyond Performance

Filename: beyond-performance.pdf
ISBN: 1118097467
Release Date: 2011-06-01
Number of pages: 304
Author: Scott Keller
Publisher: John Wiley & Sons

Download and read online Beyond Performance in PDF and EPUB The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as "a new manifesto for thinking about organizations." The authors illustrate why copying management best practices from other companies is more dangerous than helpful Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others—giving you the ultimate competitive advantage.

Inner Excellence Achieve Extraordinary Business Success through Mental Toughness

Filename: inner-excellence-achieve-extraordinary-business-success-through-mental-toughness.pdf
ISBN: 0071635424
Release Date: 2009-12-11
Number of pages: 288
Author: Jim Murphy
Publisher: McGraw Hill Professional

Download and read online Inner Excellence Achieve Extraordinary Business Success through Mental Toughness in PDF and EPUB TRAIN YOUR BRAIN FOR EXTRAORDINARY SUCCESS Now more than ever, you need a competitive edge to succeed-no matter what your field or profession. This step-by-step training manual from one of North America's top performance coaches taps into the winning mindsets of Olympic stars, professional sports teams, and Navy Seals among others to help you achieve higher levels of performance than you ever thought possible. Jim Murphy's complete program of proven mental techniques is based on life principles that easily apply to your company, your career, and everything you do. Inner Excellence shows you how to: CONNECT WITH YOUR PASSION-and run with it FOCUS YOUR ENERGY-and reach your goals BUILD ON YOUR STRENGTHS-and live your dreams GET IN THE ZONE-and achieve the extraordinary Filled with mental performance-enhancing exercises, creative goal-driven game plans, and 50 inspiring interviews, Inner Excellence raises the bar for success in business and in life. “Jim is an expert in his field. Inner Excellence transcends athletics and will have a profound effect on everyone who applies these methods in their life.” -John Kehoe, author of Mind Power into the 21st Century

Urinary Tract Infections New Insights for the Healthcare Professional 2013 Edition

Filename: urinary-tract-infections-new-insights-for-the-healthcare-professional-2013-edition.pdf
ISBN: 9781481662635
Release Date: 2013-07-22
Number of pages: 109
Publisher: ScholarlyEditions

Download and read online Urinary Tract Infections New Insights for the Healthcare Professional 2013 Edition in PDF and EPUB Urinary Tract Infections: New Insights for the Healthcare Professional: 2013 Edition is a ScholarlyBrief™ that delivers timely, authoritative, comprehensive, and specialized information about Diagnosis and Screening in a concise format. The editors have built Urinary Tract Infections: New Insights for the Healthcare Professional: 2013 Edition on the vast information databases of ScholarlyNews.™ You can expect the information about Diagnosis and Screening in this book to be deeper than what you can access anywhere else, as well as consistently reliable, authoritative, informed, and relevant. The content of Urinary Tract Infections: New Insights for the Healthcare Professional: 2013 Edition has been produced by the world’s leading scientists, engineers, analysts, research institutions, and companies. All of the content is from peer-reviewed sources, and all of it is written, assembled, and edited by the editors at ScholarlyEditions™ and available exclusively from us. You now have a source you can cite with authority, confidence, and credibility. More information is available at

Nation Branding

Filename: nation-branding.pdf
ISBN: 9781317681946
Release Date: 2015-08-27
Number of pages: 306
Author: Keith Dinnie
Publisher: Routledge

Download and read online Nation Branding in PDF and EPUB Nation Branding: Concepts, Issues, Practice was the ground-breaking first textbook to provide an overview of this recently established but fast-growing practice, in which the principles of brand management are applied to countries rather than companies. Many governments have invested in nation branding in order to strengthen their country's influence, improve its reputation, or boost tourism, trade and investment. This new edition has been comprehensively revised and its influential original framework modified to reflect the very latest changes to this still-developing field. It remains an accessible blend of theory and practice rich with international examples and contributions. Updates to this edition: New international cases of countries as diverse as China, United Arab Emirates, Ghana, Cuba, India, Great Britain and many more; New contributions from distinguished scholars, diplomats and businesspeople providing a range of case studies, practitioner insights and academic perspectives; New Companion Website to support the book featuring instructor aids such as PowerPoint presentations for each chapter and an instructor manual; This much-anticipated update to an influential book is an essential introduction to nation branding for students and policy makers.